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Cancellation & Return Policy

1) Cancellation

Please contact us at sales@sanviinternationalflora.com for your order modification and cancellation. Customer can cancel the order until the delivery process is taken by our packaging department, please contact our customer service executives.
We will refund the amount of the order cancelled if it has not been taken for the packaging.
Cancellation of your order can not be accepted once the order is dispatch from the delivery facility.

2) Refund

The amount shall be refunded to you through the same mode of transaction of your order purchase. We do not make any cash refunds of the order.
The amount will be refunded to you within 6-8 working days.